Privacy Policy
Advisers Digest Pty Ltd | ACN 102 416 449
ABN 53 102 416 449
Last updated: March 2026
1. Introduction
Advisers Digest Pty Ltd (ACN 102 416 449) (“Advisers Digest”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in an open and transparent manner.
This Privacy Policy sets out how we collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (“APPs”).
By using our website (advisersdigest.com.au), registering for our training events, purchasing our products or otherwise engaging with us, you consent to the collection, use and disclosure of your personal information as described in this policy.
2. What Personal Information We Collect
The types of personal information we may collect depend on how you interact with us. This may include:
- Your name, email address, phone number and postal address
- Your business name, ABN, and professional role or title
- Professional body memberships and qualifications (e.g. CPA, CA, SMSF Specialist)
- Payment and billing information (processed securely through our third-party payment providers)
- Training registration details, event attendance records and CPD completion data
- Dietary requirements or accessibility needs you provide for in-person events
- Your interactions with our website, emails and marketing communications
- Information you provide when contacting us, submitting enquiries or leaving feedback
- Technical information such as IP address, browser type and device information collected through cookies and similar technologies
We do not collect sensitive information (such as health information, religious beliefs or political opinions) unless you voluntarily provide it to us — for example, dietary requirements for a catered event.
3. How We Collect Your Personal Information
We collect personal information directly from you when you:
- Register for or attend a webinar, masterclass, training day, conference or online program
- Purchase products or resources from our website or through our landing pages
- Subscribe to our email lists, newsletters or free video series
- Contact us by phone, email, online form or social media
- Visit our website (through cookies and analytics tools)
- Participate in surveys, promotions or feedback requests
In some cases, we may receive your information from a third party — for example, if a colleague registers you for a training event, or if you are referred to us by a professional association.
4. Why We Collect Your Personal Information
We collect and use your personal information for the following purposes:
- To process your registrations, orders and payments
- To deliver training, issue CPD certificates, and provide access to webinar recordings and online programs
- To communicate with you about your training, events and account
- To send you marketing communications about our products, services and events (where you have consented or where we are otherwise permitted to do so)
- To improve our products, services, website and marketing
- To comply with our legal and regulatory obligations
- To manage our business operations, including invoicing, record-keeping and reporting
5. How We Store and Protect Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
Your information may be stored electronically using third-party cloud-based services and platforms, including but not limited to our website hosting provider, email marketing platform (ActiveCampaign), payment processors, webinar platforms, and learning management systems. These providers are selected on the basis that they maintain appropriate security measures.
We retain your personal information only for as long as it is needed for the purposes for which it was collected, or as required by law.
6. Disclosure of Your Personal Information
We may disclose your personal information to:
- Third-party service providers who assist us with our business operations, including payment processing, email delivery, webinar hosting, website hosting, and IT support
- Professional bodies or accreditation organisations where required for CPD verification purposes
- Government or regulatory bodies where required by law
We do not sell, rent or trade your personal information to any third party for their marketing purposes.
Some of our service providers may store data outside of Australia (for example, our email marketing and webinar platforms may use servers in the United States or other jurisdictions). Where your information is transferred overseas, we take reasonable steps to ensure it is handled in accordance with the APPs.
7. Cookies and Website Analytics
Our website uses cookies and similar technologies to improve your experience, analyse website traffic and support our marketing activities.
We use tools such as Google Analytics and the Facebook Pixel to understand how visitors use our website and to measure the effectiveness of our advertising. These tools may collect information such as your IP address, browser type, pages visited and time spent on our site.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
8. Marketing Communications
If you have provided us with your contact details (for example, by registering for a webinar or purchasing a product), we may send you marketing communications about our training, events and products that we believe may be relevant to you.
You can opt out of receiving marketing communications at any time by:
- Clicking the “unsubscribe” link in any marketing email
- Contacting us at info@advisersdigest.com.au
Please note that even if you opt out of marketing communications, we may still send you transactional or service-related communications (for example, registration confirmations, CPD certificates, or changes to a scheduled event).
9. Access and Correction
You have the right to request access to the personal information we hold about you and to request that it be corrected if it is inaccurate, incomplete or out of date.
To make a request, please contact us at info@advisersdigest.com.au. We will respond to your request within a reasonable timeframe and in accordance with the Privacy Act.
In some circumstances, we may refuse access or correction — for example, where granting access would be unlawful or would unreasonably impact the privacy of another individual. If we refuse your request, we will provide you with written reasons.
10. Data Breaches
In the event of a data breach that is likely to result in serious harm, we will comply with the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act. This includes notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) as soon as practicable.
11. Complaints
If you have a complaint about how we have handled your personal information, please contact us at info@advisersdigest.com.au. We will investigate your complaint and respond to you within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- Website: www.oaic.gov.au
- Phone: 1300 363 992
- Email: enquiries@oaic.gov.au
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be published on our website with a revised “Last updated” date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Advisers Digest Pty Ltd
Email: info@advisersdigest.com.au
Phone: (02) 9159 3969
Website: advisersdigest.com.au
