AML Client Communication Pack Ready to Send. Done For You.
What Accountants Must Know Before 1 July
Your clients need to hear from you before 1 July 2026. But you don't have a spare afternoon to write the emails, checklists, and explainers from scratch. So we've done it for you.
AML/CTF Tranche 2 takes effect 1 July 2026 — Your clients need to know what's changing. Are you ready?
The Reality
You Know AML Is Coming.
Your Clients Don't.
From 1 July 2026, every accounting practice in Australia that provides designated services — setting up companies, trusts, assisting with property transactions — will be required to verify client identities and complete due diligence checks before they can start work.
Your clients don't know this yet. And when they find out, they'll have questions. Lots of them.
You need to tell them what's changing, what documents they'll need, and why you're suddenly asking for their passport before you can set up a trust. Every email, every article, every checklist in this pack has been built against AUSTRAC's published guidance — including the Accounting Program Starter Kit, the Initial CDD guides, and the Summary of Obligations.
You don't need to write it all from scratch. The AML Client Communication Pack gives you everything — ready to brand, ready to send, ready to use today.
What's Included
Everything You Need to Communicate AML Changes to Clients
Each piece is written in plain language for your clients and designed so you can brand it as your own and send it straight away.
1. New Client Onboarding Kit - Email, Form & Checklist
A warm, professional email template explaining the AML changes — what's happening, what documents they'll need, and what to expect. Written in plain English, ready to send.
Personalise with your firm name and send immediately
Warm, reassuring tone that builds client trust
2. Client Communication Emails
Ready-to-send emails for your existing clients — letting them know about the upcoming AML changes, what it means for them, and what you'll need from them. Professional, reassuring, and easy to personalise.
Existing client-focused — explain changes without alarming them
Covers what's changing and what documents to prepare
Includes "by law, we can't start until checks are complete" messaging
3. Client Document Checklist
A tick-box checklist your clients can use to gather everything you'll need — organised by entity type. Attach it to the onboarding email or hand it out at meetings.
Sections for individuals, companies, trusts, SMSFs & partnerships
Photo ID, ASIC extracts, trust deeds, PEP declarations & more
Notes/status column for tracking progress
4. AML Compliance Checklist
A comprehensive internal reference for your team — covering what's changing, which services trigger checks, what clients will experience, privacy obligations, and communication tips.
7 sections with tick-box tables
Internal use — not client-facing
Based on AUSTRAC's published guidance
5. Sample AML/CTF Compliance Manual
The document AUSTRAC expects every reporting entity to have — with the hard part already done. A 14-section customisable template covering risk assessment, CDD procedures, reporting obligations, record keeping, staff training, and governance.
14 sections plus 4 appendices — comprehensive and ready to customise
Covers risk assessment, CDD, EDD, reporting, record keeping & staff training
Based on AUSTRAC's Accounting Program Starter Kit and AML/CTF Act 2024
6. Summary Article
A high-level plain-English article explaining the AML changes from the client's perspective. Perfect for newsletters, your website, or as a standalone client update.
Written from the accountant's voice — brand as your own
Newsletter-ready, website-ready, email-ready
Ends with a call to action back to your firm
7. Eight Detailed Breakdown Articles
Each article covers a specific area of the AML changes in depth — designated services, identity verification, client documents, privacy & reporting, business structures, registered office clients, and lost trust deeds.
500+ words each — substantial, not fluffy
Written for clients, not accountants
Perfect for drip campaigns, blogs or newsletters
8. Nine Professionally Designed Infographics
One infographic for each article — visually explaining the key changes so clients can understand at a glance. Share on social media, embed in newsletters, or display in your office.
Everything you need to communicate AML changes to clients — researched, written, and designed. Ready to use today.
Also Available
Want to learn more about AML?
If you or your team need further AML training, we have additional online training to help build your understanding of the rules and how they apply in practice.
AML/CTF Tranche 2 for Accountants: Your Practical Implementation Blueprint Webinar Recording
Build your understanding of the AML changes for accountants and what the new Tranche 2 obligations mean for your practice. This webinar covers the key requirements accounting firms need to understand, helping you establish the foundation before moving into the practical application of AML to individual client matters. You’ll also receive 7 Templates:
Get Your Firm's Staff AML/CTF Compliant From Day One Webinar Recording Bundle
Give your team the AML training they need to understand their responsibilities and the role they play in your firm’s compliance program. These webinars are designed for accounting firm staff, helping them understand the AML requirements, recognise when they may apply and know what is expected of them in practice.
The tipping-off rule — the one you cannot get wrong
Completing the CDD file note
Individual KYC in practice
Suspicious Matter Reports
And much more...
And much more...
1 Hour CPD Per Session
90 Day Recording Access
AML for the Files on Your Desk Right Now: Answers Your Compliance Program Doesn't Give You Webinar Recording
The AML Answers Webinar focuses on the practical questions accountants are facing as they apply the AML rules to everyday client work, with Peter Johnson working through where common accounting activities sit, the guidance supporting each position and what should be documented when the answer is arguable. You’ll also receive:
Plus 1 hour of bonus Q&A covering additional AML questions raised by accountants.
1 Hour CPD
90 Day Recording Access
Frequently Asked Questions
How will I receive the AML Client Communication Pack?
Once your purchase is complete, you'll receive immediate access to download the pack.
All materials are delivered in editable Word documents (soft copy) so you can:
Add your firm's branding and logo
Tailor the messaging to suit your client base
Upload directly to your website or email platform
There are no physical materials posted — everything is digital and ready to use straight away.
What format are the files provided in?
All written materials (emails, articles, checklists) are delivered in Microsoft Word (.docx) format so you can easily edit, brand, and customise them. The infographics are provided as image files ready for use on your website, social media, or in print.
Is the content based on official AUSTRAC guidance?
Yes. Every piece of content in this pack has been researched and verified against AUSTRAC's published guidance — including the Accounting Program Starter Kit, the Initial Customer Due Diligence guides (for individuals, companies, trusts and partnerships), and the Summary of Obligations for Tranche 2 reporting entities.
We've taken care to ensure the information is technically accurate as at the date of publication. However, this pack is an educational and communication resource — it is not legal advice. We recommend reviewing the content in the context of your own practice and seeking independent advice where needed.
Can I use this pack for all my clients?
Absolutely. The pack is licensed for use within your accounting practice. You can send the onboarding email and checklist to every client, publish the articles on your website, share the infographics on social media, and include the FAQs in your newsletter — all branded as your own.
The only restriction is that the pack may not be resold, redistributed, or shared outside your practice.
Do I need to customize the content before sending it to clients?
The content is ready to use as-is, but we recommend adding your firm's name, logo, and contact details before sending. The emails and checklists have placeholder fields (like [Practice Name] and [Your Name]) that you simply replace with your own details.
Most firms are up and running in about 15 minutes.
What’s the difference between this pack and the AML webinar?
They serve different purposes and complement each other:
The Client Communication Pack is for your clients — it gives you everything you need to explain the AML changes to them clearly and professionally.
The AML Webinar (28 April 2026) is for you and your team — it covers the technical implementation side, including which services are caught, AUSTRAC registration, compliance costs, and reportable situations.
The pack helps you communicate. The webinar helps you implement. Many firms are getting both.
How long will the early bird special be available?
The $149 early-bird special (normally $299) is available for a limited time only. Once the price goes up, it won't come back down and will not be extended. If you're planning to communicate AML changes to your clients before 1 July, now is the time to get the pack at the best price.
Can I get a refund?
All purchases are final. Because the pack is delivered as a downloadable digital product (soft copy) with immediate access, we do not offer refunds.
